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Product

Manage the work

Intelligent triageBring incoming requests into one queue.
Operations dashboardSee backlog, priorities, intake, and unclassified work.
Approval workflowsReview the next action before it runs.
Value-at-risk approvalsPlan approval routes around request risk and wider exposure.
Audit trailsFollow every decision and result.

Make it yours

Bring your own modelChoose the AI model your team uses.
Open source ticketingSource code available. Deploy in your environment.
Plugins & integrationsConnect tickets to actions in your tools.
SecurityExplore access controls and deployment.

Start here01Request02Review03ResultOne ticket. The whole story.See how requests, approvals, and execution stay together in Latch.Meet Latch↗

Built around the work your team needs to control.Explore all product features →

Solutions

By team

Support helpdeskKeep a small support queue owned and readable.
Operations & complianceKeep handoffs and evidence connected.
Banks & financeControl exceptions and sensitive changes.
Platform teamsFit Latch into your infrastructure.

By workflow

InspectionsExplore cathodic protection and other inspection workflows.
Claims managementKeep claims, decisions, and proof together.
Email & form intakeTurn incoming messages into tracked work.

Inspection workflow01Finding02Review03ActionFrom finding to follow-up.See how an inspection record keeps evidence, review, and corrective work connected.Explore inspection audit trails↗

Built around the work your team needs to control.Talk through your workflow →

Resources

Learn & explore

User guideStep-by-step help for everyday work.
Blog & guidesPractical notes on controlled operations.
Product walkthroughsSee real workflows in the interface.
For developersBuild plugins and connect your systems.

Tools & comparisons

SLA deadline calculatorCalculate deadlines around service hours.
Inspection report builderOrganize findings into a reviewable report.
Compare approachesFind the right fit for your workflow.

From the journal01Prepare02Approve03RecordFour-eyes control, without inbox approvals.Keep the request, independent review, and execution result on one case.Read the guide↗

Built around the work your team needs to control.Get in touch with the team →

Get started Sign in Book a demo See how it works

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See the workflow in practice

Start with the work your team needs to own.

Bring one support request, inspection finding, or approval path. We'll show how Latch keeps the next decision and its evidence connected.

Get started free Sign in Book a demo ↗

One place for requests, ownership, approvals, and the record of what happened. Run Latch on your infrastructure with the AI model you choose.

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Product

Intelligent triage
Approval workflows
Operations dashboard
Audit trails
Open source ticketing
Bring your own model
Plugins & integrations
Pricing

Solutions

Support helpdesk
Operations & compliance
Inspections & use cases
Claims audit trails
Email & form intake

Resources

Product walkthroughs
Inspection report builder
SLA deadline calculator
Comparisons
User guide
Blog & guides
For developers

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