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Product walkthrough

A high-risk action from request to evidence

Follow a customer credit from the initial operator request through independent review, plugin execution, and the audit record left on the ticket.

Built for finance controls, operations, and platform teams.

A high-risk action from request to evidence in Latch
What you will follow

One operating story, step by step

  1. 1

    See the approval states in the queue

    Pending, approved, rejected, and escalated work remains visible as operational work rather than detached approval records.

  2. 2

    Inspect the proposed customer credit

    The ticket keeps the triggering issue, model recommendation, action payload, and current approval state together.

  3. 3

    Read the execution evidence

    The execution record preserves the request, reviewer, response, timestamps, and outcome.