User guide

Get the next task done.

Find the instructions you need, follow the steps, and check the result in your workspace.

Start with the everyday work below. Each tutorial includes what you need before you begin and screenshots of the interface.

Configuration

Configure a nested ticket-type field, complete one classification path, and change or clear an answer safely.

Find a Latch ticket by title or ID, narrow the list with filters, and open the record you need to work on.

Read the comments and recorded changes on a Latch ticket so you can understand the work before taking the next step.