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Product walkthrough

Field evidence from policy to report

Follow a display fault from required evidence and a four-level repair path through the field ticket, troubleshooting review, closure, and reporting.

Built for field operations, service managers, and compliance teams.

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Work the fault in its operational record
What you will follow

One operating story, step by step

  1. 1

    Define the evidence before dispatch

    The ticket type defines the required evidence and a nested Resolution path, from broad fault area to the repair recorded on the ticket.

  2. 2

    Work the fault in its operational record

    Complete Hardware work → Display → Cable → Reseat the display cable. A different earlier choice clears lower selections; the required field needs a final repair.

  3. 3

    Drill from the report back to the work

    The outcome count remains connected to the tickets and evidence underneath it.