May 28, 2026•6 min read
A single AI-recommended customer refund moves through a two-person review gate, from recommendation to execution record, on real screens inside Latch.
Read Approval Design in Practice: One Refund, End to End →May 15, 2026•6 min read
An immutable payment file is not enough for legal discovery. What workflow context an audit trail has to carry alongside it.
Read Immutable Payment Audit Trails Need Workflow Context →May 15, 2026•6 min read
Four-eyes, maker-checker, dual control, and segregation of duties are related but distinct. What changes in workflow design for each.
Read Four-Eyes Principle, Maker-Checker, and Segregation of Duties: What Actually Differs →