Browse 4 articles tagged Product Updates across approvals, auditability, plugins, and controlled AI operations.
July adds case subcategories, stronger queue filters, site tagging and import, form attachments, and dashboards that remember each operator view.
Read Latch Product Update: Clearer Queues, Site Operations, and Better Intake →Apply complete SLA policies by case tag, including objectives, priority targets, working hours, reporting, and policy history.
Read Latch Release: SLA Policies That Follow the Work →Manage field work from assignment to evidence and confirmed status, with a focused engineer queue, job conversations, media capture, and durable drafts.
Read From Dispatch to Proof: Managing Field Operations in Latch →Track ATM, cash deposit machine, POS, and printer service work, then report on replenishment and preventive maintenance without rebuilding spreadsheets.
Read From Field Repairs to Planned Maintenance: Operational Reporting in Latch →